The AMP Bank Broker Portal, explained for brokers.
AMP Bank rebuilt its broker experience around a new lender platform launched in 2025, with decisioning that runs both before and after submission. Here is the practical guide: how accreditation and login work, what is inside, where commissions sit, and the gotchas brokers run into.
How to log in to AMP Bank.
The broker hub is distributor.amp.com.au, and the new lender platform login sits at broker.ampbanking.com. Worth knowing: AMP Bank GO is the retail consumer bank app — not the broker portal — so don't confuse the two.
Access is by accreditation, not self-serve. You request accreditation via the online form on the distributor site, complete a short (~5 minute) video module and DocuSign, and AMP quotes roughly 10 business days to provision your Broker ID and ApplyOnline access. AMP is available on most major aggregator panels and the channel is BDM-supported.
What brokers see after logging in.
The new platform is built around decisioning rather than a static resource site. Once authenticated you get:
- Application lodgement via the new AMP Bank lender platform and ApplyOnline
- Upfront income and expense verification with real-time credit and decisioning rules before you submit
- Reusable VOI and income verification via integrated identity checks
- Fast loan-document issuance — reportedly as quick as ~90 seconds on clean files
- Application tracking and visibility through to settlement
- A processing-times page, pricing and serviceability tools, and a training hub with guides and weekly webinars
The pre-submission decisioning is the headline change — running credit and policy rules before you lodge is designed to cut the back-and-forth that slowed AMP files historically.
Where the RCTI actually lives.
AMP Bank does not publicly document a commission or RCTI area inside the broker platform. Upfront and trail are paid by AMP to your aggregator, which then pays you, so the Recipient Created Tax Invoice is generated and accessed in your aggregator's system rather than in the AMP portal.
In practice your AMP trail shows up on the aggregator's monthly statement (AFG, Connective, Loan Market, FAST, PLAN, Choice) alongside every other lender on your panel, which is the day-to-day source of truth for AMP commissions.
Things brokers complain about.
- Turnaround was historically slow — AMP itself acknowledged brokers wanted faster processing, with loan-increase turnarounds running ~15 days before recent improvement programs
- Onboarding friction during the 2025 nationwide platform rollout — a learning curve and some dual processes
- Open question about whether the heavy tech and automation push erodes the BDM relationship brokers value
- Accreditation lead time of roughly 10 business days
One upload. AMP trail reconciled with everything else on your panel.
Most brokers don't pull AMP commissions out of the broker platform — the upfront and trail flow through the aggregator's monthly statement (AFG, Connective, Loan Market, FAST, PLAN, Choice), and Trail AI ingests it from there in one upload. For brokers who want to reconcile AMP's own RCTI line by line, Trail AI's single-lender upload path uses the AMP entry in our lender mappings to parse the RCTI directly.