The Bendigo Bank Broker Portal, explained for brokers.
Bendigo Bank only opened its own brand to brokers in late 2024, on a new lending platform, with groups migrating across from Adelaide Bank. Here is the practical guide: how to log in, what is inside, where commissions sit, how the migration affects you, and the gotchas brokers run into.
How to log in to the Bendigo Bank Broker Portal.
The portal login is brokerportal.bendigobank.com.au/login. Brokers who previously dealt with the group through Adelaide Bank used the Adelaide Bank partner portal; the channel is now consolidating onto the Bendigo Bank brand and platform.
Access is by accreditation through your aggregator or BDM. Many broker groups have been re-accrediting from Adelaide Bank to Bendigo Bank as part of the migration, so if you held Adelaide Bank access, check where your group now sits.
What brokers see after logging in.
The new platform was built to reduce data entry and touchpoints. Once authenticated you get:
- Application lodgement on the new Bendigo Bank lending platform, built for greater automation and fewer touchpoints
- Increased application visibility as files flow through assessment
- Self-serve functionality for brokers
- Pricing, product and policy resources
- Application status tracking
The automation focus is the point of difference Bendigo is leaning on — fewer data points and more visibility as a file moves through, with early turnaround indications described as encouraging.
Where the RCTI actually lives.
Bendigo Bank does not publicly document a commission or RCTI area inside the broker portal. Upfront and trail are paid to your aggregator, which then pays you, so the Recipient Created Tax Invoice is generated and accessed in your aggregator's system rather than in the Bendigo portal.
In practice your Bendigo trail shows up on the aggregator's monthly statement (AFG, Connective, Loan Market, FAST, PLAN, Choice) alongside every other lender on your panel. Mid-migration from Adelaide Bank, watching that trail keeps paying cleanly across both brands matters.
Things brokers complain about.
- Dual-brand complexity during the Adelaide Bank → Bendigo Bank migration — two portals, two processes, and accreditation re-mapping
- Turnaround behind the leaders (Bendigo ~3.0 business days vs Macquarie ~1.8, Bankwest ~2.9) — solid, but not top-tier
- Month-to-month broker-experience volatility as the channel beds in
- A newer platform that is still maturing
One upload. Bendigo and Adelaide Bank trail reconciled together.
Most brokers don't pull Bendigo commissions out of the broker portal — the upfront and trail flow through the aggregator's monthly statement (AFG, Connective, Loan Market, FAST, PLAN, Choice), and Trail AI ingests it from there in one upload. With books moving between the Adelaide Bank and Bendigo Bank brands, Trail AI uses our lender mappings to keep both reconciled line by line and flag any trail that drops in the handover.